Цитата |
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I want to cancel my participation in the program ( and I have the right to get my money back as the service is still not provided, I even didn't send you a photo). Could you please check the following information: cancellation of payment in the financial department of 249 Euro. My application № 546062879.
I want to withdraw my application and refund payment otherwise I will fill in an application for the charge back in my bank. |
И они присылают мне ответ:
Цитата |
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Thank you for your recent email!
Please note that we are not able to cancel an application later than 6 months after registration. Since you registered in 2010, we cannot cancel the application. If you wish, we will freeze the application for an unlimited time until you decide to use the application again and apply for the DV Lottery. If you would like to freeze the application, please reply to this email and we will gladly assist you further. |
Почитала я про chargeback - процедура хорошая, но там есть срок конечно же - не более 6 месяцев, поэтому я думаю они и отписываются, что после полугода мы деньги не возвращаем ( я платила в ноябре 2010).
В общем вывод - действовать надо сразу, а мне уже все равно деньги не вернуть... Зато урок!